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by cherokee316 from Independence,Mo.

Last Post 192 days, 11 hours Ago


ABC News Beware of Dirty Debt Collection Practices Getting the Money at All Costs Causes Some Debt Collectors to Break the Law By JENNIFER PIRONE and LEE FERRAN

Nov. 1, 2008 —

 

In tough economic times, millions of Americans are in debt. Some of them have been contacted by collections agencies.

Many of those interactions have been far less than pleasant for the consumer and, sometimes, they're even illegal.

According to the Federal Trade Commission, consumer complaints about debt collectors are on the rise. Americans have reported being harassed, threatened and even coerced into paying debts that are not their own.

Collections agents often do not work directly for the company to which the consumer owes money. Rather, they are outside professionals with a single goal: collect the outstanding debt.

Buffalo news reporter Fred Williams spent three months working undercover as a collector to see what some collectors are trained to do, and found that some of the tactics were dishonest or illegal.

According to Williams, he was taught to use "implied threats, misrepresentation, pretending to be someone you're not [and] pretending to be law enforcement."

"People would misrepresent themselves, claim to be connected with a law firm or even imply that they were with law enforcement," he said.

Williams added that what bothered him the most was a perfectly legal collection strategy.

"We were coached to tell them to take money out of their IRA, which is very expensive," he said, "or even skip a mortgage payment and use that money to pay their debt to us. ... It was perfectly legal to give people really bad financial advice.

"They treat everyone like deadbeats," Williams said. "I'm going to assume you're lying and try to get the money because that's my job."

Heather Thomas claims she was a victim of such intimidation tactics.

Thomas answered her ringing doorbell one day to find her neighbor in tears. The neighbor told her that a debt collector had just called and claimed that the police were coming to arrest Thomas.

"She just wanted to let me know that they were on their way," Thomas told "Good Morning America." "Right after that, the phones started ringing and it was a debt collector."

Thomas did not know it is illegal for debt collectors to tell anyone -- including neighbors -- about someone's debt.

In a voice mail, the debt collector said that she should call back by 5:00 p.m. or they would call "the detectives."

"I panicked," Thomas said. "I started crying. I didn't know what to do."

Terrified, Thomas searched the Internet for a lawyer and found Jerry Jarzombek.

At Jarzombek's request, Thomas started recording the calls. In one, the debt collector said Thomas had broken the law and that they could take her to court.

"Right now, we have the ability to file charges against you with the evidence that we have," the collector said. "You did, you did break the law, whether you admit it or not."

"It's one of the worst I've seen," Jarzombek told "Good Morning America." "You cannot be arrested for non-payment of a consumer debt."

It is also illegal for collectors to threaten jail time.

"They are trained to manipulate you into being scared," she said, "so afraid that you'll do anything. It was all a lie. It was all just to scare me. Intimidate me."

According to the ACA International, the association that represents debt collectors, good collectors denounce unethical practices and treat consumers with dignity and respect while educating them about their rights and responsibilities.

But not all agencies are "good collectors." According to "Good Morning America" consumer correspondent Elisabeth Leamy, there are several other rules that debt collectors have reportedly broken.

They are not allowed to call before 8:00 a.m. or after 9:00 p.m.

They must mail you a letter giving the details of your debt within five days of calling.

It is illegal for collectors to threaten anyone with violence.

Regardless of their tactics, however, Leamy said there is a simple way to get the calls to stop all together.

"All you have to do is ask for the name and address of their company," she said. "Then write a letter saying, 'Do not call me anymore,' and send it certified mail. By law, they must obey your wishes. The debt does not go away, but the harassment does."

 

 

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jstol3 read my blog
Nov 3, 2008 | 9:25 PM

The FDCPA (Federal Fair Debt Collections Practices Act PL95-109) was signed into law by a Democrat, Liberal non-thinker who lived in lala land - Jimmy Carter in 1976. I say what I just said because no one has ever been able to answer the question: "Given the fact that a minority of the total debtor population uses extraordinary means to avoid paying their just debts and will resort to lying, falsifying documents, falsifying credit histories, work history, and any other means available to avoid paying their debts how is the credit industry to stabilize accounts receivable in order to maintain the ability to continue to offer credit to the mostly honest public"? The correct answer is they have to do whatever they have to do in order to collect debt. The result of being prevented from doing so is the mortgage crisis that we have all just witnessed and you ain't seen nothin' yet until the consumer debt on credit cards and personal credit "melts down". The credit industry has been trying to comply with FDCPA for years and it's about to catch up with us all. The cerdit industry cannot stay in business if they are not allowed to outwit the dishonest credit cheats. Just wait until there is no credit available because all of the money has been gobbled up by "cheats". Credit companies cannot stay in business when they are artificilly hampered by non-sensical laws! Collection of a debt is not harassment. Failure to repay is harassment!

cherokee316 read my blog view my photos
Nov 3, 2008 | 11:20 PM

http://budhibbs.com/am_worst_collection.htm

jpbikerfreak read my blog view my photos
Nov 4, 2008 | 3:57 PM

who the hell would believe there is still a debtor's prison?

That was done away with... what, back in the renaissance period?

originalmo_trucker read my blog
Nov 4, 2008 | 4:09 PM

Actually, there is another fly in the ointment that was not even mentioned in the ABC news story. President Bush (W.) pushed for and got a revision of the Federal Bankruptcy laws which now makes it much more difficult for someone to simply "skip out" on credit accounts. What most of the advertisements on television do not tell you are that unless you own practically nothing, are so far in credit card debt that you owe more than double your annual income, and are willing to live without good credit for ten years, you will not benefit from Chapter 7 or 13 Bankruptcy. The majority of the people now are forced into what is called an earner's program. The bankruptcy court takes your income, gives you an allowance to live on, and then pays the rest to your creditors. Depending upon the bankruptcy court judge you might have to repay all of your debts in as little as 5 years. The one positive thing is that the bankruptcy court "fixes" your interest at 9%, much better than most credit cards, but worse than what most mortgages are set at. It is not uncommon for many people going through bankruptcy to have less than half of thier incomes available for living expenses. In most cases people do not run up credit accounts to a level where they can not pay them off, and the ones that do normally have some sort of problem which caused them to rely upon the credit extended to them for expenses they would have paid off out of pocket.

purdygirl read my blog view my photos
Nov 4, 2008 | 4:17 PM

They are disgusting vulturs!!

originalmo_trucker read my blog
Nov 4, 2008 | 4:22 PM

The reason why the Federal Fair Debt Collections Practices Act was established was to force the debt collection companies into practicing in a more legitimate and legal manner. (Read that, sue them, get a judgement, then either garnish thier wages or place a lien upon thier property.) It was intended to stop the harrassing phone calls after 8PM, threatening to put you in jail, taking away your property, giving out confidential information to your neighbors, co-workers and employer. And worst of all, them attempting to either collect a debt which is not yours or that is in error.

Currently a friend of mine's wife is being sued for a back medical bill. She was contacted by the debt collector (not the hospital) about paying off her bill. She explained that due to the amount she owed that she would not be able to pay the full amount and offered to make payments. They refused to accept payments, unless they were large enough to pay at least half of her bill. So, when she told them that she couldn't do that, they filed in court and are going to attempt to get a judgement and garnishment. Unfortunately there is very little she can do, unless she is able to work out some sort arrangement with the Hospital.

The thing you have to remember is that most credit card companies and other creditors do not hold onto the pass due accounts for very long anymore. They sell them off to a third party company, for pennies on the dollar, who then engages in bottom feeding. They do everything they can to get as big a profit off of these accounts as they can. If they collect on 50%

originalmo_trucker read my blog
Nov 4, 2008 | 4:32 PM

of the accounts they purchase, and make as much as 500% profit from them! For them, they are not in the business of extending credit, they are in the business of causing grief and hardship on people who are already at a disadvantage.

The majority of the credit contracts extended to consumers by the lenders/credit card companies are so complex that most attorneys can not make heads or tails out of all of the gobbeldygook that is written into them. First of all, how many of us would think that it is fair to enter into a contract where that if the lender so decides they can change your rate of interest, your payment periods, add fees and charges to your account, and declare you to be in default with them because you were late on another account with someone else? Well that is standard policy for the majority of the credit card industry. As the credit card industry has the upper hand when it comes to consumers, it is obvious that some sort of rules to make the situation more reasonable had to be made. Unfortunately there are those, on both sides, who abuse the system.

purdygirl read my blog view my photos
Nov 4, 2008 | 4:42 PM

You are very correct Originalmo!

What I don't understand is by law, how can someone sue you if the debt was NOT thiers originally? When you enter a contract with someone it is with THAT company, not anyone else!! That should be against the law. In your friends case the hospital should be the only company that can sue her! Does not seem fair!

spellcheckman read my blog
Nov 4, 2008 | 6:18 PM

Debt? What's that?

Everything's paid off.

It would be fun to talk to one of those guys.

ralex read my blog view my photos
Nov 5, 2008 | 8:45 AM

If everyone got busy and paid their debt , there would be any collection agencies.

jpbikerfreak read my blog view my photos
Nov 5, 2008 | 11:55 AM

Yes ralex that's true. My only debt is my house and my car (pats himself on the back). But that wasn't always the case. I learned the hard way not to borrow.

The scary reality is that the average household debt is staggering. I've heard a range numbers thrown out there as to what it is, but let's just say it's unsustainable.

Add government debt to that and you've got a recipe for collapse.

We're watching it happen now. And everyone is trying to borrow their way out of debt.

It won't work. At some point the biscuit wheels fall off the gravy train. You can't refinance that over valued house one more time, and the federal reserve cannot continue to pump money out like water through the hoover dam without dire consequences.

originalmo_trucker read my blog
Nov 5, 2008 | 3:40 PM

purdygirl, unfortunately many people do not realize that almost every contract you enter into has a clause allowing "reassignment of the debt", in other words the original company you enter into a contract with can sell your contract to another company. In the mortgage business this is the norm. (Your bank or S&L makes a number of mortgages to people purchasing homes, using money that they borrowed. These loans then all get bundled up and sold in a block to another company, who then services the loan and makes thier profits from the interest paid, fees/charges and interest off of escrow accounts. Your original lender made his profit off of the closing costs charged at the time you "closed" on your home mortgage. In some cases home loans are sold and re-sold several times during the life of the loan.)

originalmo_trucker read my blog
Nov 5, 2008 | 4:00 PM

The big problem becomes in the form of two different breeds of blood suckers out there! There are debt collectors who work for the original company and then there are companies who buy "bad" debts and then attempt collection under the reassignment clause of your contract. In both cases they attempt to use all methods, both legal and restricted, to collect the debt. The reason why; profit! For every dollar they collect they get a percentage or it goes against the pennies on the dollar that they paid to buy the account!

When ever a debt collector calls they are out to get any information that they can to force you to pay off your debt. Many of them threaten, some of them act reasonable and even sympathetic. But the goal all of them have is to find a way to force a debtor into either willingly pay off thier debt, or gather information which can be used against them in order to collect the debt (garnishments/liens). The majority of debt collectors are paid like commissioned salespeople. They get a base plus a commission for the total amount they collect. In many instances a good collector will earn more in commission than they will in base, the only reason why the base is there is in order to start out new collection agents.

The majority of consumer advocate lawyers will tell you that the FFDCPA did not go far enough to correct the problems, but it is much better than what was in force at the time. One of the things that the Federal and State governments should look at is the possibility of enacting legislation requiring professional licensing for all debt colle

originalmo_trucker read my blog
Nov 5, 2008 | 4:07 PM

collectors. By doing this the debt collection business will be forced into performing within prescribed manners, and end the abuse that has been going on.

The other thing that will help is for the Federal government to finally enact some legislation controlling the credit card industry. Since the finding of Wachovia v. Waters the states have been restricted from making laws or controlling the business activities of the majority of the credit card industry. (Wachovia v. Waters holds that since credit cards are interstate, and not intrastate business the states may not enact any legislation or restrict the business practices of any business involved in providing credit in interstate transactions. This decision was based upon the Interstate Commerce Clause of the U.S. Constitution.)

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cherokee316

Over the hill and going up the next one,and after reading many of the politically motivated blogs here I just want to say,an airplane can't fly with just one wing whether it be right wing or a left wing it will just fly in circles like a dog chasing its tail.

Member Since: 2/4/2007